Delivery Policy
At Our Secreto, we understand that timely and discreet delivery is important for our customers. Please review our Delivery Policy below:
Delivery Options: We offer standard and express shipping options. Standard shipping is typically delivered within 3-7 business days, while express shipping is typically delivered within 1-3 business days. Please note that delivery times may vary depending on your location and shipping carrier.
Discreet Packaging: All orders are shipped in plain, unmarked packaging to protect your privacy. The sender's name will appear as "OS" on the shipping label.
Order Processing: All orders are processed within 24-48 hours of receipt. Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. Delivery times may also vary for international orders.
If you have any questions or concerns about our Delivery Policy, please do not hesitate to contact our customer service team. We are always here to help you